How to Complete KYC on Mochatrade

Verification takes about 6 minutes, once: your identity (PAN, Aadhaar-linked mobile and a selfie), your bank account, and a few questions about you. You need it before you can add money or trade.

Prerequisites & Limits

Requirement

Accepted

Mandatory ID

PAN CARD

One Additional ID

Aadhaar, passport, driving licence or voter ID

Face verification

Selfie with liveness check

Bank verification

Penny-drop transaction to an account in your own name

  • KYC is one-time. You need it before you can deposit, trade or withdraw.

Step-by-Step Navigation

  1. Sign in at mochatrade.com or download the app and click Continue verification on your home page (or Verify identity at the top).

  2. Identity: confirm your PAN and Aadhaar-linked mobile and take a selfie.

  3. Bank account: enter your account number and IFSC; we confirm it with a ₹1 credit.

  4. About you: answer four quick questions (occupation, income and source of funds).

  5. Submit. Most checks finish in minutes; if one needs a person, it's usually a few hours and never more than two working days.

Common Failures & Troubleshooting

  • Selfie not accepted: Retake it in good light, face centred, without glasses or a cap.

  • Name mismatch: Your PAN name and bank account name must match. Small differences like initials are fine.

  • Camera blocked: Allow camera access for mochatrade.com in your browser settings or Mochatrade app on your phone, then try again.

  • We couldn't verify you: Contact support; they can explain what you can do.

Chat with support

Open a live chat from this page. You’ll get a reply in seconds, and if it needs a closer look, our team takes it from there.